Terms and conditions
 
Prices
  • All our prices are nett. No discounts will be given unless during promotions.
Delivery services
  •    Delivery is at $1.00 for products purchased and delivered within Singapore.  Deliveries outside of Singapore will be charged according to the prevailing shipment rates. Speedpost will be used unless customer request for courier services such as DHL, UPS, FEDEX etc.
Payment Processing
  •    We only accept VISA and MASTERCARD for Credit Card transactions. For COD orders, payment can be made to our delivery staff upon receipt of products (only applicable for Singapore Orders)
  •    We ensure accuracy in our billing as all our transactions are automatically processed.
Cancellation of Orders
  •   We will refund the amount paid if the order is cancelled due to the unavailability of goods or our inability to deliver the goods within the agreed time frame.
  •    We will entertain any cancellations once the order is confirmed and submitted by the   customer.
Confirmation of Orders
  •    We will send an electronic acknowledgement to the customer within 24 hours upon   successful submission of the electronic order. If items ordered are unavailable, a   message will be sent to the customer for further action.
Exchange & Refunds
  • All our goods sold are exchangeable and refundable provided original tags are still intact and panties/bikinis have not been used.
Feedback
  • We welcome your feedback. Should you feel dissatisfied with any of our goods or services, please contact us at Tel: 63218942, Fax: 65633542, Email: customer_service@idoido-weddingfavors.com Alternatively, customers may refer their complaints to the BusinessTrust Secretariat if they are not satisfied with the resolution of the complaint. Complaints can be referred to

    BusinessTrust Secretariat

    Mr. Ramesh Vakkiprath
    35, Selegie Road, #09-25, Parklane,
    Singapore 188307

    Email: ramesh@cnsg.com.sg

    http://www.commercetrust.com.sg